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Job Posting August 18, 2021

Customer Success Engineer

At Gateless we define success by the experience of our customers. When they’re successful, we’re successful.

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Gateless assists lenders to unblock their underwriting bottlenecks at scale. This is accomplished through a novel approach that puts an end to stagnate mortgage software and antiquated time-consuming processes. Our solution involves Expert Systems and Machine Learning deployed as Microservices on the Amazon Cloud.

New to software engineering? We are happy to talk to bootcamp and college grads. If you know how to code in JavaScript, Python, Java, or Clojure we’re happy to teach you the rest on the job. We’re looking for folks who are interested in learning about the mortgage industry and some interesting technologies and we’ll help you take the next steps in your career. This is a multifaceted role where you’ll work with customers to understand what their challenges are, our Product Team to understand how the software will work, our QA Team to verify how the software is working, and our Engineering Team to debug and help solve some of the issues.

We are a remote first company and believe that open communication and effective teamwork can happen regardless of where you work.

What you’ll do:
  • Work with our customers to understand where they have challenges
  • Help triage the issues and make sure they are prioritized properly
  • Work with our Product Team to understand how the software should work
  • Work with our QA Team to verify how the software is working
  • Work with our Engineering Team to debug challenges and pair towards a solution
  • Able to work with API’s through clients like Postman
  • Learn more about architecture, Functional, and Logic Programming
  • Learn about the Amazon Cloud and Microservice Architectures
  • Query and work with databases
Who you are:
  • Excited to help people
  • Enjoy being a part of a team
  • Great communication skills
  • Demonstrated ability to code
Nice to have:
  • Familiarity with Amazon Web Services
  • Previous support experience

Apply Today

We're glad you're interested in working at Gateless.