A conversation with
Christopher Smith
Director of Mortgage, Mortgage Solutions, LLC
Mike Brown
Chief Revenue Officer, Gateless
Join us as Chris Smith from Mortgage Solutions, LLC pulls back the curtain on how Gateless VeriClear™ — our intelligent income verification application — is revolutionizing his workflow and delivering real results.
The lending world is rapidly evolving. Automation isn’t just for the big guys anymore; it’s a game-changer for everyone [00:05]. Chris Smith from Mortgage Solutions explains how Gateless Vericlear, their intelligent income verification application, is revolutionizing his workflow and delivering real results [00:18].
Christopher Smith highlights speed and efficiency as key impacts on their operation [00:35]. The market moves much quicker now, and people want a pre-approval that is almost guaranteed to close [00:43]. This ensures the pre-approval is legitimate and will lead to a successful closing 99% of the time [00:57].
MLOs (Mortgage Loan Originators) love the product because they can plug it into their system and get a quick response, especially with the “rep and warrant” feature [01:11]. This also helps underwriters process pre-approvals faster and reduces risk, particularly for those working with Freddy Mac, as the “rip and wart” (likely a mishearing of “rep and warrant”) is crucial [01:23]. This ultimately reduces buyback risk and simplifies the entire process [01:35].
Underwriters found it easy to adopt the product from day one, attributing this to the right culture and team [01:49]. The team at Gateless was fantastic in helping explain things, and the underwriters bought in after seeing the first report [02:01].
Regarding cost reduction, Smith notes less overtime as a significant benefit [02:16]. He emphasizes that it’s not just underwriters but also MLOs and processors who experience increased speed, leading to cuts in staff hours, which positively impacts the bottom line [02:23].
Christopher Smith concludes by stating that Gateless is one of their best partners, feeling like family [02:42]. He shares a quote from a CTO at the IMB, who said that success in the industry isn’t about technology but about taking the best care of clients, from lenders to borrowers and internally [02:54]. They strive for everyone to love doing business with them [03:09].
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